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Frequently Asked Questions

Where and when can I get my student ID card?
What if I lose my student ID card?
What if I change from part-time to full-time load or vice versa?

Your student ID card is proof of your status as an enrolled student at ACU National.

Your student ID card displays your photo and student number. It enables you to borrow books from the library, and to do photocopying and printing.

It is compulsory for attendance at examinations. If you are a full-time student your ID card may provide you with discounts at cinemas, some retail outlets and concessions on buses, trains and ferries.

Where and when can I get my student ID card?

Student ID cards are available from your local Student Centre.

If you are unable to come to the campus to have your ID card photo taken during normal business hours, you can forward to the Student Centre a passport sized colour photograph* for scanning or an electronic image file in jpeg format. Please ensure you include your full name, course and student ID number when providing your photograph to the Student Centre.

*(Please note that “happy snaps” are not appropriate and are not acceptable. Only passport-sized photos [head & shoulders] will be accepted.)

Note: In order to obtain your student ID card your enrolment must be recorded on the student database.

You must allow a minimum of ten working days after returning your enrolment material (if all the information you have provided is correct) before an ID card can be produced.

What if I lose my student ID card?

Replacement ID cards are available from the Student Centre. There is a replacement fee, refer to Miscellaneous Charges for details.

What if I change from part-time load to full-time load or vice versa?

Students who move from a part-time load to a full-time load or vice versa and who wish to receive a new ID card to reflect this change are required to pay the replacement fee.

Continuing students should note the full-time / part-time load is based on the information provided at the time of re-enrolling for 2005. Should you change your status after ID cards are printed in January 2005 you will be required to pay the replacement fee. However, if a course structure requires a student to change between full-time and part-time load, there is no replacement fee.