• Academic Year
• Admission
• Associated Bodies
• Fees
• Legislative Requirements
• Research Degrees
• International Students
• Services
• University Contact Details
• Admissions Policy
• Appendix 1 - Admission Cut Offs
• Appendix 2 - Calculation of Rank
• Admission Rules
• 2008 Academic Regulations
• Research and Professional Doctorate Degree Regulations
• Assessment Policy and Procedures
• 6.3 Recognition of Prior Learning
• Policy and Procedures for Central Examinations
• Policy and Procedures for Deferred Examinations
• Academic Honesty Policy
• Policy on Elite Athlete Support
• Policy on Quality Teaching and Learning
• 6.26 Guidelines for Postgraduate Coursework Programs (other than Professional Doctorates)
• 6.27 Policy on Honours Programs
• Statute 10 Student Conduct and Discipline
• Policy for Appeal and Review on Administrative Matters
• Student Grievance Management Policy
  • Part A - Introduction
  • Part B - Early Management of Concerns
  • Part C - Formal Grievance Management Procedure
  • Part D - Avenues of Review
  • Part E - Other Matters
  • Appendix 1 - Resolving Academic Concerns
  • Appendix 2A - Formal Process to Manage Grievances
  • Appendix 2B - Informal Process to Manage Grievances
• Statement on External Avenues of Appeal or Complaint
• Policy and Procedures Associated with the Review of Unresolved Grievances/Complaints by the University Visitor
• Outline of Visitor Charter
• ACU National Privacy Statement
• Computer, Internet and Telephone Acceptable Use
• Scholarships, Bursaries, Prizes and Awards
• Award of University Medals - Rules
• Award of University Medals - Guidelines
• Award of Faculty Medals - Rules

16. Withdrawal of grievance or review

At any time during the process a grievant may withdraw any grievance or review, by notice in writing to the relevant senior University officer or Vice-Chancellor, respectively. Upon such withdrawal, investigation of the subject matter of the grievance or review will normally be discontinued.

17. Bar on raising the matter for further consideration

If a grievance has been fully investigated, or is formally withdrawn in writing by the grievant during the course of the grievance resolution or review process, the grievant cannot raise the matter again unless it involves new major information or a separate incident.

18. Malicious or vexatious complaints or grievances

Student complaints or grievances that are found to be frivolous, vexatious or malicious may result in action being taken under the Statute 10 Student Conduct and Discipline.