• Academic Year
• Admission
• Associated Bodies
• Fees
• Legislative Requirements
• Research Degrees
• International Students
• Services
• University Contact Details
• Admissions Policy
• Appendix 1 - Admission Cut Offs
• Appendix 2 - Calculation of Rank
• Admission Rules
• 2008 Academic Regulations
• Research and Professional Doctorate Degree Regulations
• Assessment Policy and Procedures
• 6.3 Recognition of Prior Learning
• Policy and Procedures for Central Examinations
• Policy and Procedures for Deferred Examinations
• Academic Honesty Policy
• Policy on Elite Athlete Support
• Policy on Quality Teaching and Learning
• 6.26 Guidelines for Postgraduate Coursework Programs (other than Professional Doctorates)
• 6.27 Policy on Honours Programs
• Statute 10 Student Conduct and Discipline
• Policy for Appeal and Review on Administrative Matters
• Student Grievance Management Policy
  • Part A - Introduction
  • Part B - Early Management of Concerns
  • Part C - Formal Grievance Management Procedure
  • Part D - Avenues of Review
  • Part E - Other Matters
  • Appendix 1 - Resolving Academic Concerns
  • Appendix 2A - Formal Process to Manage Grievances
  • Appendix 2B - Informal Process to Manage Grievances
• Statement on External Avenues of Appeal or Complaint
• Policy and Procedures Associated with the Review of Unresolved Grievances/Complaints by the University Visitor
• Outline of Visitor Charter
• ACU National Privacy Statement
• Computer, Internet and Telephone Acceptable Use
• Scholarships, Bursaries, Prizes and Awards
• Award of University Medals - Rules
• Award of University Medals - Guidelines
• Award of Faculty Medals - Rules

This process is used after informal mediation has not succeeded in managing the grievance