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Information Technology & Communication Services is the major provider for the University of:

  • operational management, security and support for central servers, specialised software, management information systems and their data bases

  • data, video and voice network infrastructure and their management

  • management information systems development and support

  • Internet connectivity

  • standards for connectivity of all networked services

  • standards, procedures and appropriate controls for delivery of IT services

  • strategic relationships with major IT vendors and suppliers

  • technical support for desktop computing for designated users

  • methodologies and quality assurance procedures for IT projects and services

  • web development services for funded projects

  • information technology infrastructure in the support of learning and teaching

 

and to be a University supplier of:

  • general access computer laboratories

  • technical support for desktop computing

  • IT Help Desk facilities

  • IT advice

  • evaluation of software and hardware products and services

  • site licences for software used across the University