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Finding Out About Employment Matters at ACU

In Human Resources we acknowledge that the many changes to employment related matters together with the arrival of new staff in HR creates a situation in which some of our customers are not always sure where to go for broad employment-related information and assistance. Moreover, we are keenly aware that our customers need to know who they should contact in relation to their needs for assistance and with specific queries. We hope, therefore, that the following helps staff, who are in need of assistance, advice or information, to appropriately make contact with HR.

Making Contact

It is not necessary for you to know or need to remember exactly who you should contact in HR. When you make contact with your local HR Consultant you will either be directly assisted at that point, if appropriate, or you will be referred to the most appropriate HR officer at a central service level.

In some cases, HR staff at a central service level may initiate direct contact with you, or you may have been requested by HR to make direct contact with an HR officer (at a central service point) in relation to a particular matter or an ongoing query. Once you have established contact with the appropriate local or central service HR officer on a specific matter, it is advisable that you continue to work with this person as they will have the relevant background or contextual information to assist you appropriately. Approaching other officers of HR will cause unnecessary delay.

Local Services

There are seven HR Consultants within HR Consultancy Services, two each in Brisbane (responsible for McAuley at Banyo and Signadou Campuses) and Melbourne (responsible for St Patrick's and Aquinas Campuses), and, three in Sydney (one responsible for MacKillop and two responsible for Mount St Mary Campus). These staff are the "front-line" HR representatives who can generally assist you across a wide range of areas. These include:

  • enterprise agreement and/or policy advice and interpretation as these broadly relate to employment;
  • employee relations assistance to supervisors and staff;
  • training and coaching of staff and supervisors on employment related matters;
  • staff related equal opportunity matters;
  • rehabilitation support;
  • workers compensation/work cover; and,
  • recruitment and associated advertising.

HR Consultants will generally be the first contact point for all staff and supervisors at the local level. They will answer most staff and supervisor needs, and if necessary they will refer queries or staff to another HR staff member who has a central or specialist responsibility. In the first instance, staff and supervisors should contact the HR Consultant who is located on the campus on which you work. The HR Consultants work as part of a national team to provide continuous and consistent services in the event of your local HR Consultant being away from their office for a day or more, the voicemail message will advise which alternate HR Consultant is available to be contacted and to provide assistance.

Local HR Consultancy Services in each state - enquiries:

  • Rebecca Prentis

    • MacKillop (NSW) campus
    • Work Phone: 02 9739 2591
    • Fax: 02 9739 2227

  • Stephania Costa

    • Mount St Mary (NSW) campus
    • Work Phone: 02 9701 4344
    • Fax: 02 9701 4226

  • Anne-Marie Bennett

    • Mount St Mary (NSW) campus
    • Work Phone: 02 9701 4220
    • Fax: 02 9701 4226

  • Toni Cascio

    • St Patrick's and Aquinas (VIC) campuses
    • Work Phone: 03 9953 3364
    • Fax: 03 9953 3735

  • Dominic Gordon

    • St Patrick's and Aquinas (VIC) campuses
    • Work Phone: 03 9953 3366
    • Fax: 03 9953 3735

  • Leisa Duncan

    • McAuley at Banyo (QLD) campus
    • Work Phone: 07 3623 7108
    • Fax: 07 3623 7279

  • Craig Haywood

    • McAuley at Banyo (QLD) campus and Signadou (ACT) campus
    • Work Phone: 07 3623 7232
    • Fax: 07 3623 7279

Harassment and Discrimination Advisers

To obtain information on the names of these advisers, please consult your local HR Consultant or refer to the posters on your local campus.

Central Services

HR has a number of roles and functions that are more organisationally efficient, or because of the specialist nature of the function, are carried out nationally from a central point. HR officers who are responsible for centralised functions can assist you across a range of matters including:

  • staff connect - Human Resources Self Service;
  • leave administration;
  • employment administration;
  • superannuation administration;
  • salary payment, allowances and deductions processing;
  • advice on general staff position classification/Classifications Committee support;
  • advice, support, and coordination of the delivery of general staff learning and associated development activities;
  • workforce planning and statistics;
  • policy advice on OH&S matters and support to the Strategic OHS Committee; and
  • staff related equal opportunity matters.

Central Services - enquiries

Current Announcements

The Careers At ACU website is now live and all positions advertised both internally and externally will be placed on this site. This website provides applicants with the ability to search for suitable vacancies; apply for vacancies on-line and obtain information about ACU as an employer. Human Resources publishes a weekly newsletter by email entitled: HR Matters. Links to the advertisements are placed here for all ACU vacancies whether they are advertised internally only or internally and externally.

The newsletter also contains important staff information and advice to help keep staff abreast of important matters and opportunities as these relate to all of the areas of HR responsibility.

Memoranda

From time to time important announcements are conveyed to the ACU workplace community. You are strongly encouraged to promptly read these communications whenever they are published.